Frequently Asked Questions
Your most common questions—answered simply.
💼 General Questions
Who can benefit from your services?
Centex Hotels is designed for independent hotel owners, small motel operators, B&B hosts, resort managers, guest house owners, and Airbnb superhosts.
What services do you offer?
We offer booking systems, website building, channel manager integration, marketing, and more—all tailored to small and mid-sized hospitality businesses.
Is your service only for hotels?
No, our tools work great for B&Bs, motels, vacation rentals, and homestays too.
💳 Pricing & Billing
How much does it cost?
Plans start at just $19/month. Custom plans available for larger operations.
Is there a free trial available?
Yes, 14-day trial with full features. No card required.
Any hidden fees?
Never. Transparent pricing only.
🏨 Hotel Booking System
How does the system work?
You get a clean dashboard to manage rooms, accept bookings, handle payments, and more.
Can I manage multiple properties?
Yes, we support multi-property accounts.
Can I customize rooms and rates?
Absolutely. Add-ons, rates, taxes, it’s all customizable.
📅 Calendar & Availability
How does the calendar work?
Get real-time, color-coded booking views and sync availability automatically.
Do you support iCal syncs?
Yes, we integrate with major OTAs through iCal or channel manager.
🔗 Integrations
Do you support OTA channels?
Yes. We sync with Booking.com, Airbnb, Expedia, and more.
Can I add this to my current website?
Yes. Our tools are embeddable and WordPress compatible.
👥 Guest Management
Do I get guest data?
Yes. Full CRM dashboard with guest info and booking history.
Can I automate messages?
Yes. Emails can be auto-sent for confirmations, check-ins, and follow-ups.
🧾 Invoicing & Reports
Can I generate invoices?
Yes, invoices can be issued for every booking with tax breakdowns.
Are reports available?
Yes. Download reports for finance, occupancy, trends, and more.
⚙️ Setup & Support
How do I start?
Just sign up. We’ll walk you through everything in 15 minutes.
Do you offer support?
Yes—email, phone, chat, and even Zoom calls are available.
🎨 Website & Marketing
Can you build my hotel website?
Yes. Fully responsive, fast-loading sites with booking tools integrated.
Do you do logos and branding?
Yes, we can develop a full brand package.
📹 Content & Digital Extras
Do you create promo videos?
Yes. Just send us footage or we can guide your shoot.
🧠 Strategy & Business
Can you help me grow my business?
Absolutely. From revenue tips to operational tools, we provide hands-on guidance.
🔐 Security
Is my data safe?
Yes, we use industry-standard encryption and GDPR policies.
📲 Mobile Access
Can I use this on my phone?
Yes, our dashboard is fully mobile-responsive.
📌 Final Notes
What makes you different?
We serve small hotel businesses, not corporate giants. You get real tools and real help.
How do I contact you?
Email info@centexhotels.com or call 254-304-4774