In the age of digital bookings, hotels are caught in a painful cycle — relying heavily on Online Travel Agencies (OTAs) like Booking.com and Expedia. While they offer exposure, they come at a steep cost: up to 30% in commission per booking. That means for every \$1000 earned, \$300 vanishes into a third-party platform.
This dependence eats directly into your bottom line. Instead of reinvesting that income into guest experiences, upgrades, or staff wages, you’re forced to part with it. Worse, the more bookings you get through OTAs, the harder it becomes to break free from them.
But it doesn’t have to be this way. At Centex Hotel Management, we help hoteliers take back control. With a custom-built booking engine that’s powered by WooCommerce, you own the platform, the guest data, and the entire revenue stream.
Imagine a direct booking setup that runs on your domain, speaks your brand language, and offers seamless user experience on mobile and desktop. That’s the new standard — and it’s not as expensive or technical as most assume.
Guests today are willing to book directly — if the experience feels trustworthy and professional. The key is building a website that loads fast, ranks high in search results, and offers the same if not better user experience than OTAs.
Don’t let your hard-earned revenue bleed out unnecessarily. Make the shift to direct bookings with Centex, and start reclaiming your profits one guest at a time.